Block 21, Industrial Zone, Dubai, UAE
Mon - Fri : 09:00 - 17:00

Terms & Conditions

Last Updated: 29/11/2025

By accessing or using the FleetSCM website and services, you agree to the following Terms & Conditions. If you do not agree, please discontinue use immediately.

1. Definitions

  • “FleetSCM” refers to our company and services.

  • “Client” refers to the user requesting quotes, shipping, or logistics services.

  • “Services” includes freight forwarding, shipping, customs clearance, supply chain management, and related activities.

2. Use of Website

You agree to:

  • Provide accurate information

  • Not misuse the website

  • Not attempt unauthorized access

  • Not engage in illegal or prohibited activities

We reserve the right to restrict or terminate access for violations.

3. Quotes & Pricing

  • All quotes provided by FleetSCM are based on information submitted by the client.

  • Rates may vary depending on fuel costs, carrier availability, customs requirements, or sudden changes from third-party providers.

  • Quotes are not final until confirmed through an official invoice or agreement.

4. Freight & Logistics Services

By requesting logistic services, you acknowledge that:

  • Transit times are estimates and may vary due to carrier delays, customs clearance, weather, or force majeure.

  • FleetSCM is not responsible for delays caused by carriers, customs authorities, or external factors beyond our control.

  • Clients are responsible for providing correct shipment details, documents, and declarations.

5. Customs Compliance

  • Clients must ensure all goods comply with national and international regulations.

  • Incorrect declarations, prohibited goods, or missing documents may result in fines, delays, or cargo seizure.

  • FleetSCM may assist with documentation but final compliance responsibility lies with the client.

6. Liability

FleetSCM is not liable for:

  • Lost or delayed shipments caused by third-party carriers

  • Customs penalties due to incorrect or incomplete information provided by the client

  • Indirect, incidental, or consequential damages

  • Losses due to natural disasters, war, strikes, or unforeseen events

Our liability, if proven, will not exceed the service fee paid to FleetSCM.

7. Payment Terms

  • Invoices must be paid as per agreed payment terms.

  • Late payments may result in additional fees or service interruptions.

  • All charges, including duties, taxes, and carrier fees, are the responsibility of the client.

8. Confidentiality

Both parties agree to maintain confidentiality of all business information, documents, and communication.

9. Intellectual Property

All website content, branding, and material are property of FleetSCM and may not be copied or reproduced without written permission.

10. Termination

We reserve the right to suspend or terminate services for:

  • Misuse

  • Fraudulent activity

  • Non-payment

  • Violation of terms

11. Governing Law

These Terms & Conditions are governed by the laws of Pakistan and UAE, without regard to conflict of law principles.

12. Contact

For inquiries regarding these Terms & Conditions:
Email: info@fleetscm.com
Website: https://fleetscm.com